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We noted the provider had an effective system in place to regularly monitor the quality of service that people received. We saw the provider had a policy on safeguarding people from abuse and staff had attended training to ensure that people who used the service were protected from the risk of abuse. The assistant manager told us they sought advice from healthcare professionals if they had any concerns about people's general health and wellbeing. For example, if they had concerns about medication, staff would contact the pharmacist.
Senior Behavioral Health The unit is specially designed to provide a safe and secure environment that is also attractive, comfortable and full of natural light. Palliative Care Focuses on relieving your symptoms and the stress related to your illness and improving the quality of life for you and your family. Hospice Care Designed to coordinate care to ensure each aspect of your healthcare is properly and thoroughly addressed. Providing our patients with the safest, highest-quality care is our number one priority – and it shows. We are proud to be a Straight 'A' hospital for patient safety, be Magnet recognized, have earned earn Silver recognition in the ENA quality awards program and much more.
Candle Flame Care Ltd
We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided. Kingswood Court Care Home is located near the Kingswood and Staple Hill suburbs of Bristol and is near to shops, amenities and public transport.
The provider had failed to notify the Commission, as required, of multiple safeguarding referrals. It is with pleasure that I write to tell you how much I appreciate the work your staff do and have done for me for me and my husband over the past 2 years. The cleaner who is still coming in for Dad is also much appreciated and again very considerate of his age and position. Telling us what a great job your team has been doing caring for R.H.
Kingswood Court Care Home
Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. – the service is performing badly and we've taken enforcement action against the provider of the service.
Avon Lodge is an attractive and spacious care home situated in Kingswood on the eastern edge of Bristol. The staff are friendly and welcoming and provide lots of support to residents. The newly decorated communal areas inside the home provide a lovely area for residents to spend time. The provider had quality assurance systems in place to check that the quality of the service people were receiving met their needs.
Riversway Nursing Home
With our Telehealth service you can visit your doctor from the comfort of your own home. Social media provides an up to date window on the activities within a provider's setting. Yes, our care home provides a telephone in all our resident’s rooms. The pods, installed byWild Environments, are a garden room specifically designed to facilitate safe face-to-face contact with relatives and visitors. Each pod contains a floor to ceiling partition screen and a hands-free intercom so that communication is clear and safe for use. They are fitted with internal electrics and two, low-surface temperature electric panel heaters.
You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here. Healthcare Homes Limited runs a group of care homes, with ten others registered with the CQC in England. Our privacy policy contains information on how we store and use your personal information to manage your enquiry and your rights in relation to this. The home is ideally placed close to the surrounding areas of Bath and Bristol, so there is something to suit everyone. Visitors and residents can explore the market town which is full of historic buildings, shops and parks.
Other Care Providers Nearby
If you’d prefer to talk to one of our friendly team, please use the information listed below. Our Reception is open from 8.00am to 6.00pm Monday to Friday. Staff told us they attended relevant training courses to inform and do their work efficiently and they had received regular supervision and annual appraisals. If you want to see the evidence supporting our summary please read the full report. We undertook an announced inspection of Avon Home Carers on 3 May 2016.
Working for Avery and commissioning Avon Valley retirement home has been a dream come true, a blank canvas. The chance to develop best practices or routines from the outset as well as recruit my very own team. To be able to develop staff into good ways of working, have staff that are there for the right reasons, build a team that are proud and respectful of what they do. The Care Quality Commission has monitored the nursing home since May 2015. In the last report by the CQC from November 2017, the nursing home received an overall rating of good. Our Privacy Policy contains information on how we store and use your personal information to manage your enquiry and your rights in relation to this.
One person told us they had raised a complaint in the past and this was resolved satisfactorily by the provider. People and their relatives said the office staff at the service communicated with them well and the overall feedback was positive. There were governance systems in operation, however these had only recently been introduced and had not yet commenced. This meant we could not test the robustness of these systems. Staff felt well supported in their employment and there were systems in place to communicate with staff about key matters.
Another person told us “the staff are lovely, respectful and we always have a laugh and a joke”. The provider ensured that confidential information was protected from unauthorised access. The provider kept an electronic record of all communications between staff, people who used the service and other agencies involved in their care. They told us that all the office staff had their own passwords and log in identification.
People were always asked to give consent before being assisted by the staff and where people were living with dementia, the care staff would act in their best interests after consultation with other parties. The service worked within the principles of the Mental Capacity Act 2005. Avon Home Carers was established in March 1993 by its Managing Director, Andreas Henken. The company specialises in offering professional and dedicated support to its clients, giving them their right to remain independent in their own homes. This privately owned business received Accreditation with the County of Avon in October 1993 and has been providing care services to both local authority and privately funded service users ever since. Professional and comprehensive healthcare is the goal of the providers at Bristol Health’s Home Care.
By delivering in a wide range of expertise, such as Alzheimer’s disease, stroke, diabetes, wound care services and medication management, the team is dedicated to providing compassionate care right in your home. 2a Court Road is a large residential care home that provides 24-hour support for up to 15 people with learning disabilities. Although we are on one site the home is split into three self-contained houses each of which is home... The provider/registered manager and senior staff understood their role and responsibilities to keep people safe from harm.
Services
– the service isn't performing as well as it should and we have told the service how it must improve. Local family was honored at Bristol Homecare and Hospice Agency for special care they provided last year to the family of 57 year-old Michael Gullotta. Bristol Hospital has once again launched its 2018 Lights of Love campaign to support the hospice program of Bristol Homecare and Hospice.
Staff were properly supervised in their work to improve and develop in their work with people who used the service. The staff we spoke with said they felt supported in their work with people who used the service. The manager has an open door policy I can call and talk to them about anything and they listen and help me out”. The people we spoke with told us they had no concerns about the care they received and they would speak to the senior staff if they had any.
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